Note: 1 Ghana Cedi ~ $1.25 CAD
I'm expecting my personal belongings to be shipped from Vancity in about a week, so I got a clearing agent to help me get organized for customs.
The first step was to fill out a declaration form at the airport. 5 minutes and 10 GHC later, it was done. A few days later, we noticed that the customs official had indicated that the items were arriving by air instead of by sea so the clearing agent and myself went back to have it changed. The same customs lady was there, engrossed in a newspaper when we arrived. The clearing agent started treating her like a demi-god, trying to placate her as he told her what the issue was. I just wanted to tell her straight up that she messed up and had to re write the information on the form. But that wouldn't have helped the situation. She grumbled as she re-wrote the information, adding that each individual was entitled to only one form. When she was done, in all of 2 minutes, she sat waiting as if for money. I didn't see why I should pay for her mistake and I told her that, much to the custom's agent horror. She got irritated with me and said I was the one who'd made the mistake. I shook my head in disagreement, but I wasn't in the mood to argue with her. "You don't expect me to pay 10 GHC again for one sheet of paper and 2 minutes of your time?" I asked this with a smile so as not to antagonize the madam. She immediately responded, 'you have to give me something to eat'. I was tempted to say "here's half a sandwich and some 'nkati' cake, knock yourself out", but that wouldn't have gone down well. So I reluctantly slid 3 GHC her way.
The clearing agent assured me, when we left the building that it was good I 'dashed' her something because she was doing us a favour. She messed up. I don't see how it was a favour to fix her mistake. "other than that," he concluded "she'd have asked you to come back in 2 weeks". She was reading a frigging newspaper when we got there, what would she be so busy doing that would take her 2 weeks to fill one sheet of paper?
I'd had countless annoying experiences with officials when I lived here before, and I was hoping somehow the culture of lining people's palms to get this done would have started dwindling. But it didn't look like it had, as I soon found out when I went back to the clearing agent's office. I wanted a ball park figure of how much money I needed to bring on the day we cleared my items at the harbour. I wanted to be able to keep track of how much money I was spending at customs. He broke down the various costs and they amounted to close to 1000 GHC! These were personal items I was bringing in here and I was exempt from paying duty on most of them because I'd lived outside Ghana for a number of years. I can't even imagine what I'd have to pay if I wasn't exempt from paying duty. Included in the breakdown was 250 GHC, that I was to bring along to line the palms of the various customs agents we met along the way who might want to make things difficult for me. This was in addition to the supposed standard processing fee of $300 GHC.
Needless to say, I'm so not looking forward to my next experience with customs at the harbour. My last experience with them 7 years ago was not the greatest and the process seems to be the same now as it was then. I look forward to the day when we have a transparent system in place, so that the public knows what the costs are for importing specific items. When there is no need to line several people's palms in addition to the standard fees. The day when customs officials did their jobs and didn't try to intimidate people for money. I look forward to that day very much.

